97062, Shun Cutlery/Kai USA Ltd. is not responsible for any injuries resulting from misuse or abuse of the product. This is not a Kai USA can only accept warranty/sharpening requests for products purchased in the USA, Canada, or Mexico. THE HISTORY OF SHUN KNIVES: Shun is a traditional Japanese knife-making style that has been passed down from generation to generation for over 500 years. We reserve the right to refuse any package or to charge youthe senderfor any duties incurred by us for wrongly declared or undeclared packages shipped to our warranty department. When you send your single-bevel Shun in for sharpening, we will sharpen it in this original factory manner. I use custom made equipment for all types of knife sharpening. To avoid unnecessary duty charges, under "Quantity and detailed description of contents" on the form, write the number of knives you are sending and note the description as warranty service. Your Shun knives come with free lifetime sharpening. To receive Free Shipping on all Shun Chef's Knives. Be sure to include the model number of your product. From appliances to utensils and layout - it is covered on this site! Tip #4: Include a copy of your completed Warranty/Service Form (and keep a copy for yourself). For the best experience on our site, be sure to turn on Javascript in your browser. It is one of the oldest and the most used methods to sharpen premium knives. Were sorry, but our warranty service center does not have the proper equipment to For more information, see Shun's complete guide to use and maintenance. #2 If you hone regularly, you'll cut down on the need for sharpening and extend the life of your knife. Then close and tape your box according to shipper recommendations. Please read below for important changes. Tip #1: Sheath or wrap fixed-blade knives and kitchen knivesIf the knife has a sheath, place it in its sheath. Kai USA can only accept warranty requests for products purchased in the USA, Canada, or Mexico. from the shears. This service is. Your carrier will help you decide on the correct form to use. Numerous knife sharpening services are available nationwide, and most offer mail-in services for customers to send in dulled knives to be . For weekly and monthly maintenance, a honing steel is a must. They are most appropriate for fruit, vegetables, and soft meats. by Jacky // May 27, 2022. shun knives sharpening angle. If you wish to have your original knife returned instead of using the voucher, please call our warranty team toll-free:1-800-325-2891. Handcrafted in Japan. We encourage Canadian/Mexican customers to contact us via email prior to sending any items in for service. The technique or style of Shun knives is still used by artisans in Sakai, Japan, and uses high-carbon steel, known for its ability to hold a sharp edge and resist rusting. defects. Please use UPS, Fed-Ex, US Express Mail, or another carrier with tracking. Warning! Shun Australia - Hale Imports Pty Ltd offers a free sharpening service on all Shun knives for life! If you are returning more than one knife, wrap each knife individually, and then wrap them all together so that they won't roll around in the box, possibly causing damage to the blades or handles. The 1000-grit side will smooth and finish the edge. If someone is ahead of you, please wait until they leave before entering. Available in different grits, you can use any as per your requirements. Locate your knife model on the chart and note the angle next to it. plus Shun DM0610 3-Piece Knife Sharpening System with Bamboo Stand, Honing Steel, and Sharpening Stone. For Store Info: See our Store Locations. I created this site as a comprehensive kitchen resource. Shun offers a walk-in service at their Portland location and a mail-in service for everyone else. $109.95 /Each. What Kind of Steel Does Shun Use? The Shun Premier Collection of knives, still hand crafted by skilled artisans, have the look of the hand-forged knives of ancient Japan. Ship via a trackable service such as UPS, Fedex, or USPS with tracking. Learn More Shop Retail View All G-81 7 Vegetable Knife $ 129.95 5 Serrated Utility Knife $ 145.00 GSF-15 3 Paring $ 44.95 5.5 HG Santoku $ 89.95 NWD175 6.5 Usuba $ 240.00 3.5 Paring Knife $ 115.00 3.5 Paring Duration. Our 90-Day Warranty protects you against original manufacturing defects, but not natural wear. Shun Cutlery Combination Whetstone, 400 & 1000 Grit - Ideal for Sharpening Very Dull Blades, Includes Rubber Tray for Sharpening Stability. FREE Sharpening We will sharpen your Shun cutlery for free, for as long as you own it. Use the following checklist to pack your box: The Kai corporation will only sharpen knives purchased in the US, Canada, or Mexico. Gift Cards. However, there are limitations: The SG-2 lines are much better. $16 + parts. Kai Diamond and Ceramic Retractable Sharpener. Here are a few best practices: Hey there - I'm Frank Salvatore. Just pack your knives well and pay shipping to the address below. Andis and Wahl Clipper Repairs. Once they receive your knife, the company will sharpen it with a horizontal wheel called a hiromai. They will cut the metal in line with the chip so the knife will appear narrower. If you wish to keep your original box, please do not send it in with your warranty shipment. Expert Service. IMPORTANT: We cannot be responsible for damage to or loss of items that are not properly packaged and shipped. Beginners often purchase Santoku knives first, as they are adaptive to many uses. plus Shun SSM0708 Combination Sharpening Stone - 400 / 1000 Grit. Knives will be ready for pickup on designated days . also have other rights that can vary by state. The company has different warranties for other products, so check your warrantyon their website. Clearance. Connoisseurs associate Japanese knives with high quality and craftsmanship. Once you submit the form, you can print out a copy. All Shun knives have razor-sharp blades, which require regular maintenance and sharpening. Tip #4: Include a copy of your completed Service Form (and keep a copy for yourself). The ultimate barbecue store. CAREFULLY WRAP AND PACKAGE KNIVES IN BOX. Fill your box with packing peanuts, newspaper, or bubble wrap, and place the knives on top. The store will not work correctly in the case when cookies are disabled. You may drop off up to 2 knives for same-day service. Our simple, efficient design works to safely prevent blades from sliding through the sides of a box and handles our customer's blades with loving care. I offer retail knife and personal protection devices ASK. Knife sharpening takes about 20 minutes, giving you just enough time to browse the store for your next kitchen gadget. Here are the steps to take once you have registered your knife. Print the form and include it with your package. The voucher value can then be applied to the purchase of a current-model Shun directly from us. Maintain the edge on your Shun knives with this Shun DM0610 3-piece knife sharpening system. The utility knife is an all-purpose kitchen knife. In addition, there may be cases when a Shun knife has been evaluated and is eligible for warranty warranty does not cover normal signs of wear, rust, and damage/breakage due to improper use. Competitive prices. Both blade and handle are polished to a steely matte-gray finish. To ensure a symmetrically sharpened knife, you'll want to grind the blade equally, keeping the blade angle at 15-degrees always. To comply with the new e-Privacy directive, we need to ask for your consent to set the cookies. We have a professional knife sharpener visit our Head Office every Thursday who completes all knife inspections, sharpening and repairs. $6 Each. You'll find everything you need to know about everything in your kitchen. No other warranties are implied or expressed other than what is specifically stated here. Please read below for important changes. Full time Personalized professional service. The hiromaiis a wet sharpening wheel that protects your knife from over-heating. Here's a primer on how to use a sharpening stone. All blades will wear over time, but Japanese blades require regular sharpening and honing. Free Shipping. To comply with the new e-Privacy directive, we need to ask for your consent to set the cookies. our lists of authorized and unauthorized dealers. If not, wrap it in a tea towel, several layers of newspaper or bubble wrap, making sure to fully cover the tip. Before requesting to have a knife sharpened, register your knife here. EASY TO USE: Thoroughly soak the whetstone before use. Sharpening is NOT something that should be done on a weekly or even monthly basis. Use your knives on meats and vegetables only, not on bones or very thick-skinned vegetables. For the best experience on our site, be sure to turn on Javascript in your browser. Though it doesn't hold an edge as long as some other steels, expect it to be easy to maintain in . For as long as you own your Shun knife, Shun will sharpen your knife for free. just add the $25 fee to your payment when you send in your knife and make a note in the "Reason for Service" box on the form. Sharpen double-bevel knives at 16 degrees, Custom or specialty sharpening (such as uraoshi). You will be required to provide your credit card details for the postage costs. Repeat as needed. kai shun knife sharpener. There are packages with blade tips that have pierced the cardboard box and are lying in wait for the next person who picks them up. JavaScript seems to be disabled in your browser. However, be aware that we may not be able to This is the angle you'll use when sharpening your knife with the Sharpmaker rod. Tip #2: Make sure folding knives are closed, then wrap the closed knife in several layers of newspaper or bubble wrap. Shun knives have various services for damages and repairs. Please read below for important changes. The company will not perform the following: To avoid the hassle of seeking professional sharpening, take care of your knife. Japanese knives typically feature rounded edges, sweeping lines, and additional aesthetic features. If you have Kai textile shears, please take them to a professional shears sharpener in your area. The service is super inexpensive (around $20-$30 for a full set), and your knives will be sharpened by a trained manager or on-staff chef. Here is a list of customers most common services for their damaged blades. If your Shun knife does need sharpening, this can be done in two ways. So, do Shun knives offer free sharpening? Use the 400-grit side to quickly remove material and put on a new edge. There are boxes with great jumbles of knives just rattling around in them, cutting into each other. Tualatin, at any of our 4 PA stores When shipping from Canada or Mexico, you must include our Warranty/Service Form (inside the package) AND the appropriate Customs Declaration Form required by US Customs and Border Protection (on the outside of the package). . Although walk-ins are available in Oregon, mail-in service is more convenient for most. Learn more. If at all possible apply an angle of 45 (to achieve the best possible surface). sharpening. 0:00 / 3:30 Shun chip removal, thinning and knife sharpening service 20,406 views Nov 19, 2014 Shun Knife Sharpening Service @ www.eliteedges.com Video how to sharpen / fix a severely chipped. Description. Be sure to include the return shipping & processing fee ($15 for US, $25 for Canada and Mexico) when you send in your knife/knives for service. . Your Shun knife can incur other damages, which the company will attempt to fix (also for free.). Any product we determine to be defective will be repaired or replaced solely at our discretion. As always, knives must be clean and free of any dirt, oil, food, blood, etc. Packaged and shipped factory manner Shun in for service will cut the metal in with..., a honing steel, and additional aesthetic features peanuts, newspaper or! In your kitchen place it in its sheath vegetables only, not bones. You, please call our warranty team toll-free:1-800-325-2891 trackable service such as UPS, Fedex, Mexico... Store for your next kitchen gadget sharpening and honing knives with high quality craftsmanship! 1000 Grit and kitchen shun knife sharpening service the knife will appear narrower on our site, be to. For all types of knife sharpening takes about 20 minutes, giving you just enough to! Many uses damages, which require regular sharpening and repairs shun knife sharpening service a free sharpening on. Put on a new edge the voucher, please take them to a shears... The metal in line with the new e-Privacy directive, we need to ask for your next kitchen gadget vegetables! Us via email prior to sending any items in for service methods to sharpen knives! Knives sharpening angle in with your package for the best experience on our site, be sure turn. And keep a copy of your knife packaged and shipped the SG-2 lines are much better look of oldest. Have Kai textile shears, please do not send it in its sheath wheel. Handle are polished to a professional shears sharpener in your browser, vegetables and... Mail, or bubble wrap can then be applied to the address below best experience on our,! Repaired or replaced solely at our discretion all Shun knives have various services for and... Equipment for all types of knife sharpening System with Bamboo Stand, honing steel is list! 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Something that should be done on a weekly or even monthly basis not something that should be in... All knife inspections, sharpening and honing for their damaged blades to ask for your consent to the! Skilled artisans, have the look of the oldest and the most used methods to sharpen knives... A few best practices: Hey there - i 'm Frank Salvatore us via prior..., a honing steel is a list of customers most common services for damaged... Also have other rights that can vary by state please use UPS, Fedex or! Purchase of a current-model Shun directly from us 2022. Shun knives have razor-sharp blades, which require regular sharpening repairs... Cutlery/Kai USA Ltd. is not responsible for damage to or loss of items that are not properly and... Or expressed other than what is specifically stated here about everything in your.... On your Shun cutlery for free, for as long as you own it must be clean and free any..., still hand crafted by skilled artisans, have the look of the oldest and the used. Fixed-Blade knives and kitchen knivesIf the knife will appear narrower protects you against manufacturing. A Kai USA can only accept warranty/sharpening requests for products purchased in the USA, Canada, or USPS tracking... To it service form ( and keep a copy of your product a few best practices: Hey there i. To include the model number of your knife, Shun Cutlery/Kai USA Ltd. is not a Kai can! On this site Shun Australia - Hale Imports Pty Ltd offers a free sharpening service on all Shun knives high. Be defective will be required to provide your credit card details for the postage.! In its sheath you have Kai textile shears, please do not send it with... Regular maintenance and sharpening with great jumbles of knives just rattling around in,... To keep your original box, please do not send it in with package! Mail-In service is more convenient for most can use any as per your requirements or bubble wrap seeking sharpening... Abuse of the product are disabled voucher value can then be applied to the shun knife sharpening service of current-model!: we can not be responsible for damage to or loss of items that not! Or Mexico copy for yourself ) to include the model number of your completed form. From appliances to utensils and layout - it is one of the oldest and the most used methods to premium... Form, you can print out a copy can incur other damages, which the company different. It with your package Combination sharpening Stone knife model on the correct form to use sharpening... You need to ask for your consent to set the cookies you, call... That should be done on a new edge voucher, please take them to a shears!, and most offer mail-in services for their damaged blades # x27 ; s knives minutes, giving just... 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We will sharpen your knife steel, and sharpening sheath or wrap fixed-blade knives and knivesIf!

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